Monthly Archives: September 2008

New Blog Location

Posted on September 18, 2008 by filibertoselvas

  New Blog Location: http://www.socialcrm.net   See You there!

Posted in Uncategorized | 8 Comments

Social CRM

Posted on September 10, 2008 by filibertoselvas

What do I mean by Social CRM?     What fascinated me, and brought me into, what I originally called Online Communities and then Social Networking was the realization that it was a natural extension and expansion of my old … Continue reading →

Posted in CRM and Communities | Leave a comment

Do you “connect” with your customers? Like a good performer does?

Posted on September 3, 2008 by filibertoselvas

I just came back from a concert (Luis Miguel, Seattle) and I couldn’t resist observing it as a “social experiment”, let me explain: In the few live concerts I have had the pleasure to attend I have always observed there … Continue reading →

Posted in Uncategorized | 7 Comments

Onward!

Posted on September 2, 2008 by filibertoselvas

16 ½ years ago I joined Microsoft based on two promises: That I could develop my career any way I wanted. That all my efforts and the efforts of many others around me had as the ultimate objective to bring … Continue reading →

Posted in Uncategorized | 34 Comments

To, From & Among

Posted on September 1, 2008 by filibertoselvas

In reading a relative unrelated post an old idea (one seeded and feed by many other posts & conversations) came back to me; here it is in a nutshell: Most social networking efforts tend to “stand apart” from the source/hoster/initiator. … Continue reading →

Posted in CRM and Communities | 15 Comments