Monthly Archives: May 2008

Social Media Strategists: Can we learn from the past?

For a while know I have been worried that Social Media, Social Networking, Online Communities seem to be heading down a path that is familiar to me, and that I’d rather have all of us avoid if we can…. I … Continue reading

Posted in CRM and Communities | 2 Comments

Words to remember, words that should be celebrated

Someday (not so far, I hope) all companies will do business this way, and they will look to the past and say:  “but of course, how could they think about doing it any other way?” ““Insight from hundreds of customer … Continue reading

Posted in CRM and Communities | 1 Comment

Doing business is a team sport.. and the team spans beyond your company.

I recently came across this article by Andrew Rudin; it outlines the learning the author gathered through a symposium and expert panel lead by Rob Cross. The points made resonate so much with the concepts I have been advocating for … Continue reading

Posted in CRM and Communities | 1 Comment

“Mr. Enterprise, tear down this wall!”

  Quoting The Cluetrain Manifesto, thesis # 93: “93. We’re both inside companies and outside them. The boundaries that separate our conversations look like the Berlin Wall today, but they’re really just an annoyance. We know they’re coming down. We’re … Continue reading

Posted in CRM and Communities | Leave a comment

Dangerous times

If you have read my blog (or seen the picture in the home page) you have figured out I have been around the sun a few times already; so don’t take this as an “I know better” and instead take it as … Continue reading

Posted in CRM and Communities | 1 Comment

Mi Micro-Brand

I found this post by Hugh MacLeod thought provoking… “It seems to me a lot of people of my generation are locked into this high-priced corporate, urban treadmill. Sure, they get paid a lot, but their overheads are also off … Continue reading

Posted in CRM and Communities | 6 Comments

The future of the Internet; my personal read (standing on the shoulders of giants)

What happens when you compose the thoughts of these Luminaries about the future of the Internet? Here my read: More people will be able to engage as consumers and producers of information. We will be able to express and work … Continue reading

Posted in CRM and Communities | Leave a comment