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Monthly Archives: March 2008
one sparrow does not a summer make
Good post by Josh Bernoff at the Groundswell blog; quoting: “..the groundswell can be ignored. It’s still a powerful force. Just don’t assume a small, passionate group is representative…” “..Once you’ve got this well understood, you can blend their ideas … Continue reading
Posted in CRM and Communities
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Make the mission part of my compensation package
Very brief post at the 1to1 Blog; but precious! “…an ability to innovate over a long period of time, while simultaneously managing its day-to-day business profitably, it almost certainly has a strong employee culture that infuses the entire organization with … Continue reading
Posted in Uncategorized
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“Web 2.0-Washing”?
Chris has a great post today about Oracle, the only big CRM company yet to call out “Social CRM” as key part of the offering and how they may be (likely are) yet missing the point of the great … Continue reading
Posted in CRM and Communities
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Charlene Li: Social Networks will be like air
I am so bummed I missed this keynote; I have been reading comments about it and I am sure this one will be remembered for a long time. I offered a couple snippets based on the post by Sean Ammirati … Continue reading
Posted in CRM and Communities
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So busy; and yet so many great things going on. Here on rapid sequence:
Paul Greenberg’s post asking for input (don’t you love co-creation?) and my take on his point #1: The company must engage, the company must be a humble participant, the company must facilitate the peer interaction (and with that, and hoping … Continue reading
Posted in CRM and Communities
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